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Privacy Policy

A legal disclaimer

Effective Date: 07/18/2025

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SprayZilla ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including pressure washing and mobile auto detailing in El Paso, Texas.

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

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1. Information We Collect
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We collect both personal and non-personal information in order to provide and improve our services. The information we collect includes but is not limited to:

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1.1 Personal Information
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Personal information refers to information that identifies, relates to, or can reasonably be associated with an individual. We may collect the following types of personal information:

  • Full name

  • Phone number

  • Email address

  • Physical address (for service appointments)

  • Vehicle details (for auto detailing)

  • Payment and billing information (when applicable)

 
1.2 Non-Personal Information
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We may also collect non-identifiable information such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referral URL

  • Website usage data (pages viewed, time spent on site, etc.)

This data is collected through cookies, web beacons, analytics tools, and server logs to help us understand website performance and user experience.

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2. How We Use Your Information
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The information we collect is used in the following ways:

  • To schedule and deliver pressure washing and detailing services

  • To respond to inquiries and provide customer support

  • To process payments and provide billing documentation

  • To improve website performance, content, and user experience

  • To send service-related updates or promotional offers (with opt-out capabilities)

  • To ensure compliance with local, state, and federal regulations

 
3. Sharing of Information
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SprayZilla does not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.

We may disclose your personal information under the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors or subcontractors who assist in operating our business (e.g., payment processors or scheduling platforms). These providers are contractually obligated to protect your data.

  • Legal Compliance: We may disclose personal information if required by law or in response to lawful requests by public authorities (e.g., court orders, subpoenas).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your personal data becomes subject to a different privacy policy.

 
4. Data Security
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We take reasonable administrative, technical, and physical measures to protect the information you provide against loss, theft, unauthorized access, misuse, alteration, or destruction.

Our website may utilize secure HTTPS encryption protocols, firewalls, and industry-standard data protection tools. Payment information is processed through third-party gateways that are PCI-DSS compliant.

However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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5. Data Retention
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We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Once information is no longer required, we securely dispose of it using industry-standard practices.

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6. Your Privacy Rights
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Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we collect about you

  • The right to correct or update inaccurate information

  • The right to request deletion of your personal information (subject to legal or business obligations)

  • The right to opt-out of receiving marketing communications

To exercise any of these rights, please contact us at the email provided below.

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7. Cookies and Tracking Technologies
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We may use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies help us personalize content, provide functionality, analyze website usage, and improve user experience.

You can choose to disable cookies through your browser settings. Please note that some features of our website may not function properly without cookies.

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8. Children's Privacy
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Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us, and we will take appropriate steps to delete it.

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9. Third-Party Links
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Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review the privacy policies of any external websites they visit.

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10. Changes to This Privacy Policy
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We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after such changes constitutes your consent to the updated policy.

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11. Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SprayZilla
El Paso, TX
Phone: 915-247-4996

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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